Marc Applewhite

My name is Marc Applewhite, and I am an experienced information technology professional with over twenty years of expertise in various IT roles. Currently, I serve as a Technical Support Specialist II for Saint Mary’s County Government, where I provide technical support, manage network access permissions, troubleshoot hardware and software issues, and ensure the security of the county’s IT infrastructure.

Throughout my career, I have been recognized for my extensive technical knowledge, exceptional problem-solving skills, and ability to quickly learn and adapt to new technologies. I am CompTIA Security+ certified and possess a Bachelor of Science in Computer Science from NYU’s Tandon School of Engineering.I have a proven track record of success in leading and participating in significant IT projects. Notably, I played a key role in enrolling over 600 county network user accounts in multi-factor authentication, securing election headquarters for the 2020 presidential election, and enabling telework capabilities for county employees during the COVID-19 pandemic.My previous roles include working as an Information Technology Consultant for Marctagon™ WEB3, where I provided technical support, administered small business and home office networks, and developed websites and social media marketing plans. I have also served as a Systems Administrator for Mitchell Madison Group, supervising a helpdesk team and managing server and user account configurations. Additionally, at Random House Bertelsmann Shared Services, I worked as a Desktop Support Analyst, maintaining IT equipment and providing customer service to a large client base.

I am known for my friendly and approachable demeanor, ability to meet clients where they are, and aptitude for explaining technical concepts in a way that is easy to understand. I am immediately available for new job opportunities and look forward to leveraging my skills and experience to contribute to the success of a forward-thinking organization.